"It sounds like you're getting rainout issues (condensation) so here's an article to help with this.
www.hope2sleep.co.uk/water-in-the-mask-hose-known-as-rainout"
Sleep Apnoea Forum Bringing Help + Support to the Patient
Remstar M series repair?
I have a RemStarAuto M Series CPAP machine with a dehumidifier. The dehumidifier has stopped working. I have dome some testing and the humidifier works when hooked up to another Remstar so the fault is somewhere in the main device. I have tested the connections on the main circuit board and they function but that is the limit of my skills.
Has anyone come across a repairer for RemStar devices? (I have tried some of the advertised retailers and they haven't been able to suggest anything.)
Suggestions please.
Neil
Views: 190
Replies to This Discussion
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Permalink Reply by Kath Hope on
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I've not heard of any repairers here in the UK. If it's the System One Remstar and it's under 2 years old it has a 2-year manufacturer's warranty. If you got it from your hospital they will change it for you.
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Permalink Reply by Sleep2snore on
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I think it is a Humidifier not a Dehumidifier but that is an easy mistake to make.
The humidifier is controlled from inside the machine and as far as I know, the only repairer is ResMed UK.
Someone tell me otherwise!
The other option and maybe cheaper one is to buy a stand alone humidifier. Though you could contact ResMed for a quote.0800 917 7071 or fill in the form online. https://www.resmed.com/uk/en/consumer/contact.html
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I don't think Resmed would repair a Respironics machine Sleep2Snore although I could be wrong.
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I went off on a tangent when my brain stopped working.
Philips Resperonics
Customer Support Centre (Repairs and Maintenance)
0870 532 9741
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