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I have a RemStarAuto M Series CPAP machine with a dehumidifier. The dehumidifier has stopped working. I have dome some testing and the humidifier works when hooked up to another Remstar so the fault is somewhere in the main device. I have tested the connections on the main circuit board and they function but that is the limit of my skills.

Has anyone come across a repairer for RemStar devices? (I have tried some of the advertised retailers and they haven't been able to suggest anything.)

Suggestions please.

Neil

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I've not heard of any repairers here in the UK.  If it's the System One Remstar and it's under 2 years old it has a 2-year manufacturer's warranty.  If you got it from your hospital they will change it for you.

I think it is a Humidifier not a Dehumidifier but that is an easy mistake to make.

The humidifier is controlled from inside the machine and as far as I know, the only repairer is ResMed UK.

Someone tell me otherwise!

The other option and maybe cheaper one is to buy a stand alone humidifier.  Though you could contact ResMed for a quote.0800 917 7071 or fill in the form online.  https://www.resmed.com/uk/en/consumer/contact.html

I don't think Resmed would repair a Respironics machine Sleep2Snore although I could be wrong.

I went off on a tangent when my brain stopped working.

Philips Resperonics

Customer Support Centre (Repairs and Maintenance)

0870 532 9741

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Neil Jay posted a discussion

Remstar M series repair?

I have a RemStarAuto M Series CPAP machine with a dehumidifier. The dehumidifier has stopped working. I have dome some testing and the humidifier works when hooked up to another Remstar so the fault is somewhere in the main device. I have tested the…See More
Jul 5

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