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Has anyone had problems with the cushion detaching from the mask? I've had my FX for about 8 months now and it's the best I've had so far. When it seals it's great, quiet and comfortable, but as I'm very much a side sleeper and sometimes when I turn everything seems to slip and the cushion comes away from the mask, then it's a bit like trying to put on a tie in a hurricane! This invaribly means I wake up, turn the machine off, find my glasses and fumble around trying to put the damn thing back together combined with a certain amount on muttering and cursing, sometimes with an "are you alright, Dear" from my wife and somewhat perplexed look from the dog.
Anyone got any tips, or hints that might help?
Hi Pippa, Thank you for the helpful reply to Nicholas's difficulty. Sealing a mask to the face is just about the most common difficulty I encounter too. We do sometimes need to get replacement parts and yes Nicholas, it does remind me of being in the midst of a hurricane as well! I'm sure that Pippa has the answer here! The other thing that might well help is the amazing cream that Hope2sleep sells. It seems to help me to have a much better fit with all of my masks! Good luck to you.
Rosemary
If I could see how this happens, I might well have had some advice, Kath - but two of you report the problem, so ....
Ensure the location tab at the top of the cushion aligns with the tabslot in the mask shell. Ensure that the cushion is 'bottomed' in the shell groove ALL the way round.
I'm guessing a low pressure so you can afford to have the headgear loose (compared to me at 18.5cm) and that would allow a lot of mask movement during restless sleep.I always recommend finding the sweet spot that is as loose as possible but without leaakage, then cinching in 2mm per fastening. Assuming you have taken good care in fitting the cushion to the mask, then in your case I sugggest you try cinching in 3 or 4 mm instead of two. I hate to advise overtightening the headgear but you need to 'anchor' the mask in the correct position so it holds there.
The only way I can see your problem arising is if the delivered air gets in behind the cushion bed and blows the cushion out of the groove and the only way I can see that happening is a mis-aligned tab. But is that even possible. Use of the mask over a long period is not likely to wear the cushion in its seat. Do you have damage there that would permit air to leak behind? Friction between beard stubble and the cushion is possibly present in only one case.
Is any of the above pertinent?
With the dog sleeping in the kitchen, you can eliminate it from the investigation.
Just a quick note - I wouldn't wash my mask and headgear in anything I wouldn't use on my face... washing up liquid wouldn't be my first choice. My FX is my backup mask, but the headgear is stretching (but it was a bit small in the first place).
I clean it in the morning after use, wash the shell and the cushion in hand soap then rinse with clean water. Headgear only gets washed when it needs it with all my kit.
Thanks for your reply
The recommended washing instructions are to use mild washing washing up liquid, as per ResMed site. The product I use is for sensitive skin and I need to wash twice a week due to an oily T.Zone, I use the same product on my cushion daily and rinse everything in clean water and air dry.
I'm just a bit miffed that this could be easily solved if they made minor adjustments in the design to incorporate taking up the slack, + I can't really afford to replace the headgear, my local NHS clinic supplies one headgear set per year (I haven't had that one yet!) after that I'm on my own and the one I'm complaining about at the moment is still the one I had to buy myself, at this rate I'm reckoning on 3 headgear sets per year at this stretch rate.
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